Q: How do I Add a Sender to Contacts?

A: To add a Sender to your Contacts (address book):

1. Click on the sender's email address or name in any email folder (Inbox, Sent Mail, etc.) to open the message.
2. Click the Save Address link, located to the right of the sender’s name or email address in the email header From: field. The Save Address window will open displaying a checkbox, the sender’s email address and text fields for First Name and Last Name. (If there are other addressees, their information will appear also.)
3. Click the checkbox(es) to select the name(s) you wish to save.
4. Type the sender’s first and last names into the appropriate text boxes if necessary.
5. Click the Save button.
6. A message will appear confirming that the selected contact(s) have been added.
7. Click OK.

Q: How do I Add a New Contact?

A: To add a new contact:

1. Click the Add Contact button.
2. Fill out all appropriate fields under the Personal Information and the Company Information tabs.
3. Click the Add Information button to save the new contact.

Q: How do I Edit a Contact?

A: To edit a contact:

1. Click the Contacts icon or the Contacts tab to view your address book.
2. Click on a contact's name.
3. The contact's information form will appear where you can make changes.
4. Click the Update Information button to save the new information.

Q: How do I Create a Group?

A: To create a group:

1. Click the Contacts icon or the Contacts tab to view your address book.
2. Click the Create Group button.
3. In the form that appears, Enter a name for this group. You may also enter the following optional information about the group:
a. Detailed description of the group
b. Group contact information (Address, City, State, Zip and Telephone)
4. Click the Go to Step 2 button. A list of contacts will appear.
5. Click the checkboxes beside the names you wish to include in your new group.
6. Click the Create Group button. A confirmation page will appear with a list of the group members displayed in a text box.
7. Click the Finished button. You'll be returned to your Contacts list, and the new Group will appear as a single contact.
8. To send an email to the group, click the Group icon, or click the checkbox, then the Send Mail button.

Q: How do I Import/Export Contacts?

A: To Import/Export your contacts:

1. Click the Contacts icon or the Contacts tab to view your address book.
2. Click on the Import/Export Contacts button.

To Export Contacts from your Contacts:
1. Click the Export to dropdown menu and select the application to which to will export your contacts.
2. A dialog box will open, prompting you to save a file to your hard drive.
3. Save the file to a location on your computer's hard drive where you can find it easily (the desktop is a good temporary location).
4. Use the Import function in your other application to import the file you saved into the application.

To Import Contacts to your Contacts:
1. Click on one of the following links at the top of the Import/Export Contacts page for specific information about transferring information from that application:

Microsoft Outlook
Outlook Express
Netscape Communicator 4.0
Lotus Organizer
Palm Pilot


2. Follow the instructions to export the information from your other application to a file, and save that file to a location on your computer's hard drive where you can find it easily (the desktop is a good temporary location).
3. Click the Browse button.
4. A dialog box will open where you can select the saved file on your hard drive.
5. Select the file and click the Open button on the dialog box. The filename will appear in the text field next to the Browse button.
6. Click the Import Address Book button.

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